Outsourced Technology Management: A Practical Solution

Information technology and business are becoming inextricably interwoven. I don’t think anybody can talk meaningfully about one without talking about the other.” – Bill Gates

There is almost no debate when it comes to the importance of having a professional IT team to support your daily operations. The majority of business professionals agree that having some type of technology management is paramount to success. However, the question becomes a bit more complex when companies have to choose between having an in-house IT professional or outsourcing those tasks to an outside firm. Some people will tell you there is no right or wrong answer because each business has unique and specific needs, but our experience tells us otherwise. Although there are some valid benefits to having an in-house IT professional, we find that it is more cost-effective and efficient for companies of all sizes and industries to outsource their technology management.

Companies hire IT professionals with the expectation of never having to directly deal with back-end operations; The end-goal is to have everything just work. So what exactly does that mean?

  • You need IT staff that has quantifiable expertise in all fields of IT; you don’t want to hire someone great with end-user support but isn’t strong with cyber security or building networks
  • You need IT staff that is not only skilled in information technology, but is also knowledgeable in aligning IT projects with business goals
  • You need IT staff that has the capacity to handle workloads of all sizes, so you can rest assured that your team can grow with your business
  • You need IT staff that is intuitive enough to detect problems before they ever occur

Needless to say, it can be a challenge for companies to find all or some of these qualifications when hiring an IT professional. And if they you are lucky enough to find the proverbial unicorn, they often find themselves paying an arm and a leg. According to Glassdoor.com, the average salary of an IT professional is between $80,000-$85,000 per year (that’s just for one employee).  Realistically, most small to midsize companies can’t foot the bill for that price, let alone three times that for an adequate IT department and frankly, they shouldn’t have to. So, when it comes to technology management options, companies can either take an $85,000 gamble on one IT employee or they can choose to outsource their technology management to someone else, maybe…Blue Tier Technology?

Blue Tier Technology is a “Hybrid IT” firm. This means we utilize both in-house and cloud-based systems to offer your company customized, creative solutions. We find this approach helps you gain the flexibility and cost-effectiveness offered by cloud products, while still giving you full control to manage certain resources you wish to maintain onsite. 

We offer a common sense solution for business of all industries and sizes: an entire IT department for the price of just one IT employee and that’s not even the best part! Our team has more than 30 years of combined experience in the IT field, so we know a thing or two about information technology. Although technology is our bread and butter, we also understand the importance of having your technology align with your business objectives. Blue Tier’s approach to workflow improvement delivers quantifiable value by creating a sustainable foundation for improvement while establishing company-wide momentum for success.